Warranty and Maintenance Agreements

 

The Insource Service team is trained and experienced on the installation, set-up, maintenance and repair of the solutions we deliver to our customers. We also make available Maintenance Agreements on Equipment not originally delivered to you by Insource. This service is available where we have Technicians properly experienced and trained on the equipment.

Our solutions are delivered with a Solution Specific Warranty which typically include installation, training, set-up, replacement parts and labour for maintenance over a specific period of time. At the end of the Warranty period, a preventative maintenance program is provided which is tailored to your specific needs. Generally including a PM plan and, expert, on-site service from our factory-trained technicians.

The maintenance programs are flexible and are tailored to our customers unique requirements. For example agreements have been established as Parts Only, Parts and Labour  or in cases where unique coverage is required we have included after hours or weekend PMs. We will work with you to customize your maintenance agreement to meet the specific needs of your business today and tomorrow.